Solution By Steps

Step 1: Identify the purpose of CRM reporting technology

CRM reporting technology is used to analyze and report on customer data to improve business strategies and customer relationships.

Step 2: Evaluate each option based on the purpose of CRM reporting technology

“What is the total revenue by customer?”: This question directly relates to analyzing customer data for revenue insights, which is a typical use of CRM reporting technology.

“Why did sales not meet forecasts?”: This question is more about sales analysis and forecasting, not specifically about customer data.

“None of these choices are correct.”: This option negates the possibility of any correct answer.

“What customers are at risk of leaving?”: This question relates to customer retention and risk analysis, which is also a part of CRM reporting but less directly about reporting technology.

Step 3: Select the most appropriate option

Based on the analysis, the question “What is the total revenue by customer?” is the most representative of CRM reporting technology as it directly involves analyzing customer-specific data for revenue reporting.

Final Answer

The question that represents a CRM reporting technology example is: “What is the total revenue by customer?”